{"id":2971,"date":"2025-03-16T18:27:04","date_gmt":"2025-03-16T18:27:04","guid":{"rendered":"https:\/\/gpw-group.com\/?page_id=2971"},"modified":"2025-03-26T14:35:14","modified_gmt":"2025-03-26T14:35:14","slug":"genel-hukum-ve-kosullar","status":"publish","type":"page","link":"https:\/\/gpw-group.com\/tr\/genel-hukum-ve-kosullar\/","title":{"rendered":"Genel H\u00fck\u00fcm ve Ko\u015fullar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2971\" class=\"elementor elementor-2971 elementor-1398\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82c4f2e e-flex e-con-boxed e-con e-parent\" data-id=\"82c4f2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdbb63 elementor-widget elementor-widget-text-editor\" data-id=\"5bdbb63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1><b>Genel H\u00fck\u00fcm ve Ko\u015fullar (GHK) (AGB)<\/b><\/h1><p>\u00a0<\/p><h3><b>I. Genel h\u00fck\u00fcmler<\/b><\/h3><p><b>1. Ge\u00e7erlilik kapsam\u0131<\/b><\/p><ol><li>\u0130\u015fbu Genel H\u00fck\u00fcm ve Ko\u015fullar (GHK), hem yurt i\u00e7i hem de yurt d\u0131\u015f\u0131 m\u00fc\u015fterilere yapt\u0131\u011f\u0131m\u0131z t\u00fcm sat\u0131\u015flar i\u00e7in ge\u00e7erlidir. GHK sadece \u00a7 14 BGB (Alman Medeni Kanunu) kapsam\u0131ndaki giri\u015fimciler i\u00e7in ge\u00e7erlidir. Al\u0131c\u0131n\u0131n \u00e7eli\u015fen veya farkl\u0131 h\u00fck\u00fcm ve ko\u015fullar\u0131, m\u00fcnferit durumlarda a\u00e7\u0131k\u00e7a kabul etmedi\u011fimiz s\u00fcrece tan\u0131nmayacakt\u0131r.<\/li><li>GHK&#8217;m\u0131z\u0131n g\u00fcncel metni her zaman web sitemizde mevcuttur.<\/li><li>\u0130\u015fbu GHK, \u00a7 13 BGB anlam\u0131nda t\u00fcketiciler i\u00e7in ge\u00e7erli de\u011fildir. T\u00fcketiciler i\u00e7in ayr\u0131 h\u00fck\u00fcmler ge\u00e7erlidir.<\/li><\/ol><p><b>2. S\u00f6zle\u015fmenin imzalanmas\u0131<\/b><\/p><ol><li>Tekliflerimiz de\u011fi\u015fikli\u011fe tabidir ve a\u00e7\u0131k\u00e7a ba\u011flay\u0131c\u0131 olarak belirtilmedik\u00e7e ba\u011flay\u0131c\u0131 de\u011fildir.<\/li><li>Bir s\u00f6zle\u015fme sadece yaz\u0131l\u0131 sipari\u015f onay\u0131m\u0131zla veya mallar\u0131n teslimiyle ge\u00e7erlilik kazan\u0131r.<\/li><li>Al\u0131c\u0131 taraf\u0131ndan verilen sipari\u015fler ba\u011flay\u0131c\u0131 bir teklif olarak kabul edilir. Bu sadece taraf\u0131m\u0131zdan bir sipari\u015f onay\u0131 veya teslimat yoluyla kabul edilir.<\/li><\/ol><p><b>3. Fiyatlar ve \u00f6deme<\/b><\/p><ol><li>Fiyatlar\u0131m\u0131z net fiyatlard\u0131r, art\u0131 ge\u00e7erli yasal katma de\u011fer vergisi.<\/li><li>\u00d6demeler, aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, fatura kesildikten sonraki 14 g\u00fcn i\u00e7inde kesinti yap\u0131lmaks\u0131z\u0131n yap\u0131lmal\u0131d\u0131r.<\/li><li>Ge\u00e7 \u00f6deme durumunda, \u00a7288.2 BGB uyar\u0131nca Avrupa Merkez Bankas\u0131 taraf\u0131ndan belirlenen temel faiz oran\u0131n\u0131n %9 \u00fczerinde bir oranda gecikme faizi talep etme hakk\u0131na sahibiz.<\/li><\/ol><p><b>4. Teslimat ve risk devri<\/b><\/p><ol><li>Teslimat s\u00fcreleri, a\u00e7\u0131k\u00e7a ba\u011flay\u0131c\u0131 olarak belirtilmedi\u011fi s\u00fcrece ba\u011flay\u0131c\u0131 de\u011fildir.<\/li><li>Teslimat Saarbr\u00fccken fabrika \u00e7\u0131k\u0131\u015fl\u0131 ger\u00e7ekle\u015fir. Mallar al\u0131c\u0131 taraf\u0131ndan teslim al\u0131nmaya haz\u0131r h\u00e2le getirildi\u011finde risk al\u0131c\u0131ya ge\u00e7er.<\/li><li>Aksi kararla\u015ft\u0131r\u0131lmad\u0131k\u00e7a, sevkiyat riski ve masraf\u0131 al\u0131c\u0131ya ait olacakt\u0131r.<\/li><\/ol><p><b>5. Minimum sipari\u015f de\u011feri<\/b><\/p><p>Net de\u011feri 100 Euro&#8217;nun alt\u0131nda olan sipari\u015fler ek i\u015flem \u00fccretlerine tabi olabilir.<\/p><p><b>6. M\u00fclkiyetin muhafazas\u0131<\/b><\/p><p>Tam \u00f6deme yap\u0131lana kadar mallar bizim m\u00fclkiyetimizde kal\u0131r. Cari hesaplar s\u00f6z konusu oldu\u011funda, muhafaza alt\u0131ndaki mallar bakiye alacaklar\u0131m\u0131z i\u00e7in teminat i\u015flevi g\u00f6r\u00fcr.<\/p><p><b>7. Mallar\u0131n iadesi<\/b><\/p><ol><li>Hatas\u0131z mallar\u0131n iadesi genellikle kabul edilmemektedir. \u0130stisnai durumlarda ve \u00f6nceden izin al\u0131nd\u0131ktan sonra iade m\u00fcmk\u00fcn olabilir.<\/li><li>So\u011futulmu\u015f \u00fcr\u00fcnler veya \u00f6zel t\u0131bbi \u00fcr\u00fcnler i\u00e7in ayr\u0131 iade ko\u015fullar\u0131 ge\u00e7erlidir.<\/li><\/ol><p><b>8. So\u011futulmu\u015f \u00fcr\u00fcnler i\u00e7in \u00f6zel ko\u015fullar<\/b><\/p><ol><li>So\u011futulmu\u015f \u00fcr\u00fcnler GDP y\u00f6nergelerine (Good Distribution Practice\/\u0130yi Da\u011f\u0131t\u0131m Uygulamas\u0131) uygun olarak teslim edilir. Nakliye s\u0131ras\u0131nda so\u011fuk zincire uygunluk garanti edilmelidir.<\/li><li>So\u011futulmu\u015f mallar i\u00e7in \u00f6zel, s\u0131cakl\u0131k kontroll\u00fc paketleme ve nakliye gereklidir, bu da ek maliyetlere neden olabilir.<\/li><li>Al\u0131c\u0131 so\u011fuk zincirin kesintisiz olarak korundu\u011funu kan\u0131tlayamad\u0131\u011f\u0131 s\u00fcrece so\u011futulmu\u015f mallar\u0131n iadesi genellikle s\u00f6z konusu de\u011fildir.<\/li><li>Mallar nakliye acentesine veya ta\u015f\u0131y\u0131c\u0131ya teslim edilir edilmez, al\u0131c\u0131 so\u011fuk zincire uyma riskini \u00fcstlenecektir.<\/li><\/ol><p><b>9. \u0130ptal hakk\u0131<\/b><\/p><p>Taraf\u0131m\u0131zdan sunulan ticari i\u015flemler, \u00a7 14 BGB anlam\u0131nda giri\u015fimcilerle yap\u0131lan s\u00f6zle\u015fmelerdir. T\u00fcketicilerin BGB \u00a7 355 uyar\u0131nca sahip oldu\u011fu iptal hakk\u0131 bu nedenle hari\u00e7 tutulmu\u015ftur. \u00dcr\u00fcnlerimiz, \u00f6zellikle de t\u0131bbi \u00fcr\u00fcnler, ayr\u0131 bir s\u00f6zle\u015fme anla\u015fmas\u0131 yap\u0131lmad\u0131\u011f\u0131 s\u00fcrece herhangi bir iade veya iptal hakk\u0131n\u0131n d\u0131\u015f\u0131ndad\u0131r<\/p><p><b>10.\u00a0 Sorumluluk<\/b><\/p><ol><li>Kas\u0131t ve a\u011f\u0131r ihmalden herhangi bir s\u0131n\u0131rlama olmaks\u0131z\u0131n sorumluyuz. Hafif ihmal durumunda, sadece ya\u015fam, uzuv veya sa\u011fl\u0131k yaralanmas\u0131ndan kaynaklanan zararlardan sorumlu olaca\u011f\u0131z.<\/li><li>Di\u011fer zararlardan sadece temel s\u00f6zle\u015fme y\u00fck\u00fcml\u00fcl\u00fcklerinin (temel y\u00fck\u00fcml\u00fcl\u00fckler) ihlali durumunda ve sadece s\u00f6zle\u015fme i\u00e7in tipik olan \u00f6ng\u00f6r\u00fclebilir zarar miktar\u0131na kadar sorumlu olaca\u011f\u0131z.<\/li><li>Zorunlu yasal h\u00fck\u00fcmler daha fazla sorumluluk \u00f6ng\u00f6rmedi\u011fi s\u00fcrece, ba\u015fka herhangi bir sorumluluk kabul edilmez.<\/li><\/ol><p><b>11.\u00a0 Garanti<\/b><\/p><p>Kusurlar derh\u00e2l, ancak en ge\u00e7 mallar\u0131n teslim al\u0131nmas\u0131ndan sonraki 3 g\u00fcn i\u00e7inde taraf\u0131m\u0131za bildirilmelidir. Gizli kusurlar da ke\u015ffedildikten hemen sonra bildirilmelidir.<\/p><p><b>12.\u00a0 Veri koruma<\/b><\/p><p>Ki\u015fisel verileri Genel Veri Koruma Y\u00f6netmeli\u011fi&#8217;ne (DSGVO) uygun olarak i\u015flemekteyiz. M\u00fc\u015fteri istedi\u011fi zaman bilgi alma, d\u00fczeltme, silme veya verilerinin i\u015flenmesini k\u0131s\u0131tlama hakk\u0131na sahiptir. Gizlilik politikas\u0131 web sitemizden her zaman g\u00f6r\u00fcnt\u00fclenebilir.<\/p><p><b>13.\u00a0 Nihai h\u00fck\u00fcmler<\/b><\/p><ol><li>S\u00f6zle\u015fme ili\u015fkisinden do\u011fan t\u00fcm y\u00fck\u00fcml\u00fcl\u00fckler i\u00e7in yerine getirme yeri kay\u0131tl\u0131 ofisimizdir.<\/li><li>Al\u0131c\u0131n\u0131n tacir olmas\u0131 ko\u015fuluyla, s\u00f6zle\u015fmeden kaynaklanan veya s\u00f6zle\u015fmeyle ba\u011flant\u0131l\u0131 t\u00fcm anla\u015fmazl\u0131klar i\u00e7in yarg\u0131 yeri kay\u0131tl\u0131 ofisimizdir.<\/li><li>Uluslararas\u0131 Mal Sat\u0131m\u0131na \u0130li\u015fkin S\u00f6zle\u015fmeler Hakk\u0131nda BM Antla\u015fmas\u0131 (CISG) hari\u00e7 olmak \u00fczere, Federal Almanya Cumhuriyeti yasalar\u0131 uygulanacakt\u0131r.<\/li><li>\u0130\u015fbu GHK&#8217;n\u0131n herhangi bir h\u00fckm\u00fcn\u00fcn ge\u00e7ersiz olmas\u0131 h\u00e2linde, bu durum geri kalan h\u00fck\u00fcmlerin ge\u00e7erlili\u011fini etkilemeyecektir.<\/li><\/ol><h3><b>II. Yabanc\u0131 T\u0131bbi \u00dcr\u00fcnlerin Tedariki i\u00e7in Ek Genel H\u00fck\u00fcm ve Ko\u015fullar (\u00a7 73 III AMG)<\/b><\/h3><p><b>1. Eczac\u0131 ad\u0131na<\/b><\/p><p>AMG \u00a7 73 (3) uyar\u0131nca eczanelerin yurt d\u0131\u015f\u0131ndan t\u0131bbi \u00fcr\u00fcn tedarik etme sipari\u015flerini eczac\u0131 ad\u0131na, hesab\u0131na ve eczac\u0131n\u0131n temsilcisi olarak yerine getiririz. Bu durum, sipari\u015fin bir ila\u00e7 toptanc\u0131s\u0131na verilmi\u015f olmas\u0131 ve toptanc\u0131n\u0131n sipari\u015fi bize iletmi\u015f olmas\u0131 h\u00e2linde de ge\u00e7erlidir.<\/p><p><b>2. Ba\u011flay\u0131c\u0131 olmayan bilgiler<\/b><\/p><p>Bir ila\u00e7 hakk\u0131ndaki bilgiler (\u00f6rne\u011fin bulunabilirlik, fiyat, bile\u015fim, etki) ba\u011flay\u0131c\u0131 de\u011fildir. Bu durum, ayn\u0131 etken maddeye sahip ikame bir ilac\u0131n Almanya&#8217;da ruhsatl\u0131 olup olmad\u0131\u011f\u0131na ili\u015fkin bilgiler i\u00e7in de ge\u00e7erlidir.<\/p><p><b>3. M\u00fc\u015fterinin yetkilendirilmesi<\/b><\/p><p>Tedariki veya kullan\u0131m\u0131 yasal d\u00fczenlemelere tabi olan mallar i\u00e7in bir sipari\u015f al\u0131rsak sipari\u015f, m\u00fc\u015fterinin mallar\u0131 sat\u0131n almaya yetkili oldu\u011funa ve bunlar\u0131 ge\u00e7erli d\u00fczenlemelere uygun olarak kullanaca\u011f\u0131na dair bir beyan olarak kabul edilecektir.<\/p><p><b>4. Fiyat ayarlamas\u0131<\/b><\/p><p>a. Fiyat ayarlama yetkisi<br \/>S\u00f6zle\u015fmenin imzalanmas\u0131ndan sonra, \u00f6zellikle AMG \u00a7 73 (3) uyar\u0131nca ithalat d\u00fczenlemeleriyle ilgili yasal \u00e7er\u00e7eve ko\u015fullar\u0131n\u0131n \u00f6nemli \u00f6l\u00e7\u00fcde de\u011fi\u015fmesi veya teslimat \u00fclkesinin d\u00fczenlemelerindeki ya da \u00fcreticinin fiyatland\u0131rma politikas\u0131ndaki de\u011fi\u015fiklikler nedeniyle t\u0131bbi \u00fcr\u00fcn\u00fcn sat\u0131n alma fiyat\u0131n\u0131n \u00f6nemli \u00f6l\u00e7\u00fcde artmas\u0131 durumunda, kararla\u015ft\u0131r\u0131lan fiyat\u0131 uygun \u015fekilde ayarlama hakk\u0131na sahibiz. \u0130thalat maliyetleri \u00fczerinde \u00f6nemli bir etkiye sahip olan d\u00f6viz kuru dalgalanmalar\u0131 da ayarlama i\u00e7in izin verilen nedenler aras\u0131ndad\u0131r.<\/p><p>b. Fiyat art\u0131\u015f\u0131n\u0131n s\u0131n\u0131rland\u0131r\u0131lmas\u0131<br \/>Fiyat ayarlamas\u0131na sadece artan maliyetleri telafi etmek i\u00e7in gerekli oldu\u011fu \u00f6l\u00e7\u00fcde izin verilir. Fiyat ayarlamas\u0131, teslimat \u00fclkesindeki de\u011fi\u015fikliklere veya d\u00f6viz kuru dalgalanmalar\u0131na atfedilebilecek somut maliyet art\u0131\u015f\u0131yla s\u0131n\u0131rl\u0131 olacakt\u0131r.<\/p><p>c. Bilgilendirme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc ve cayma hakk\u0131<br \/>Planlanan fiyat ayarlamas\u0131 ve bunun nedenleri hakk\u0131nda al\u0131c\u0131y\u0131 derh\u00e2l bilgilendirece\u011fiz. Fiyat ayarlamas\u0131 ba\u015flang\u0131\u00e7ta kararla\u015ft\u0131r\u0131lan sat\u0131n alma fiyat\u0131n\u0131n %10&#8217;unu a\u015farsa, al\u0131c\u0131 bildirimi ald\u0131ktan sonra iki hafta i\u00e7inde s\u00f6zle\u015fmeden cayma hakk\u0131na sahiptir. Fiyat ayarlamas\u0131n\u0131n yasal de\u011fi\u015fikliklerden veya \u00fcreticinin eczac\u0131l\u0131k hukukunu etkileyen ka\u00e7\u0131n\u0131lmaz fiyat ayarlamalar\u0131ndan kaynaklanmas\u0131 durumunda cayma s\u00f6z konusu de\u011fildir.<\/p><p><b>5. Mal iadesi yoktur<\/b><\/p><p>Hatas\u0131z ila\u00e7lar\u0131n iadesi kanunen yasakt\u0131r. Bu t\u00fcr mallar bize iade edilirse taraf\u0131m\u0131zdan fatura edilen tutar yine de \u00f6denmelidir. \u0130ade edilen mallar\u0131 imha edece\u011fimizi m\u00fc\u015fteriye bildirece\u011fiz. Talep \u00fczerine bir imha beyannamesi d\u00fczenleyece\u011fiz.<\/p><p><b>6. Geri \u00e7a\u011f\u0131rma<\/b><\/p><p>Yabanc\u0131 bir \u00fcretici, bir eczane ad\u0131na sat\u0131n ald\u0131\u011f\u0131m\u0131z ve h\u00e2lihaz\u0131rda teslim etti\u011fimiz bir ilac\u0131 geri \u00e7a\u011f\u0131r\u0131rsa eczaneyi iptal konusunda bilgilendiririz. Eczane ilac\u0131 posta \u00fccreti \u00f6denmi\u015f olarak bize geri g\u00f6nderir ve biz de \u00fcreticiye iletiriz. \u00dcreticiden bir geri \u00f6deme veya tazminat al\u0131r almaz bunu, kendi pay\u0131m\u0131za d\u00fc\u015fen masraflar\u0131 d\u00fc\u015ft\u00fckten sonra eczaneye tam olarak \u00f6deriz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Genel H\u00fck\u00fcm ve Ko\u015fullar (GHK) (AGB) \u00a0 I. Genel h\u00fck\u00fcmler 1. Ge\u00e7erlilik kapsam\u0131 \u0130\u015fbu Genel H\u00fck\u00fcm ve Ko\u015fullar (GHK), hem yurt i\u00e7i hem de yurt d\u0131\u015f\u0131 m\u00fc\u015fterilere yapt\u0131\u011f\u0131m\u0131z t\u00fcm sat\u0131\u015flar i\u00e7in ge\u00e7erlidir. GHK sadece \u00a7 14 BGB (Alman Medeni Kanunu) kapsam\u0131ndaki giri\u015fimciler i\u00e7in ge\u00e7erlidir. Al\u0131c\u0131n\u0131n \u00e7eli\u015fen veya farkl\u0131 h\u00fck\u00fcm ve ko\u015fullar\u0131, m\u00fcnferit durumlarda a\u00e7\u0131k\u00e7a kabul [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2971","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/pages\/2971","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/comments?post=2971"}],"version-history":[{"count":4,"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/pages\/2971\/revisions"}],"predecessor-version":[{"id":2975,"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/pages\/2971\/revisions\/2975"}],"wp:attachment":[{"href":"https:\/\/gpw-group.com\/tr\/wp-json\/wp\/v2\/media?parent=2971"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}